Natural Language Processing in Action: Real-World Applications
Natural Language Processing in Action: Real-World Applications Natural Language Processing (NLP) helps computers understand and use human language. This field blends linguistics with data and software to turn messy text into useful insights. In many shops, teams see faster decisions and clearer customer signals. In customer support, chatbots answer common questions, route issues, and escalate when needed. This reduces wait times, 24/7 availability, and frees human agents to handle complex cases. Simple prompts can guide users to the right department, saving time and money. ...