Natural Language Processing Powering Conversational Apps
How NLP Powers Modern Conversational Apps Natural Language Processing (NLP) powers modern conversational apps by turning everyday speech and text into meaningful actions. A well designed bot listens carefully, spots what the user wants, and responds in a clear, friendly way. It uses language understanding to find the goal and the important details, then uses logic to move the conversation forward. This leads to faster answers and fewer requests to switch to a human agent. When users feel heard, they trust the app more and come back. The result is a better experience across devices, from phones to smart speakers. ...