GovTech: Technology for Public Services
GovTech: Technology for Public Services GovTech is the use of digital tools, data, and thoughtful design to improve how governments deliver services. It covers online forms, digital identities, shared data between agencies, and citizen portals. The goal is simple: make public services faster, clearer, and more reliable for everyone, not just those who can visit an office in person. Online applications and renewals that save trips to offices Digital identity and secure login for services Interagency data sharing that reduces duplicate requests Open data portals that support accountability and innovation Real-world benefits appear in many areas. Permits, licenses, and tax forms can be completed online; appointment systems reduce wait times; digital payments make costs clear. Small towns and large cities alike can start with a single service and scale up. ...