Customer Relationship Management in the Cloud Era
Customer Relationship Management in the Cloud Era In the cloud era, CRM tools are hosted online and accessed from any device. This changes how teams collaborate and how data flows. Cloud CRM reduces hardware needs, speeds deployment, and keeps software up to date. It also brings governance duties, so pick a platform that fits your data privacy rules, regulatory requirements, and scale goals. When teams trust the system, they share context faster and respond to customers more consistently. ...