Technology Policy

GovTech: Digital Transformation of Public Services Public services touch daily life. Citizens expect fast, friendly, and secure interactions with government. Digital transformation helps by moving services online, simplifying processes, and making data useful across agencies. GovTech is not only technology. It blends user design, policy updates, and reliable data sharing. When agencies agree on standards and reuse services, people can renew licenses, apply for benefits, or check permits in one place without repeating forms. ...

Data privacy regulations around the world Data privacy rules are growing worldwide. More countries pass laws to protect personal data and set rules for how companies collect, store, and share information. The laws differ, but they share a clear goal: give people more control and reduce risks for individuals and businesses. For organizations, this means adapting processes, notices, and security practices to several regimes at once. A quick tour of major regimes Europe has the GDPR, a comprehensive rule set that applies to many firms, even outside the EU, if they handle EU residents’ data. GDPR stresses clear purpose limits, transparent processing, and strong rights for individuals, such as access and deletion. It also requires timely breach reporting and meaningful consent. ...

Ethics in AI: Bias, Transparency, and Accountability AI systems shape daily choices, from search results to loan decisions. Ethics in AI means balancing usefulness with fairness and safety. Three core ideas guide this work: bias, transparency, and accountability. When these practices are in place, technology serves people rather than reinforcing stereotypes. Bias can arise from data, model design, or how a system is used. It shows up as unequal outcomes for different groups. To reduce harm, teams should audit training data for gaps, test decisions with diverse scenarios, and invite feedback from people who are likely to be affected. ...