VoIP and WebRTC in Modern Communications
VoIP and WebRTC in Modern Communications VoIP and WebRTC are transforming how we stay in touch at work and at home. VoIP, or voice over IP, sends calls over the internet instead of traditional phone lines. It covers voice, video, and messaging, and it can be hosted in the cloud or kept on site. With the right setup, a small office can run a full phone system on inexpensive devices, while a large contact center can route calls to many teams. Users can connect with desk phones, soft clients on a laptop, or mobile apps. ...