MarTech Analytics: Measuring Campaign ROI
MarTech Analytics: Measuring Campaign ROI Campaign ROI is not a single figure. It shows how well marketing activities turn spend into revenue across channels and time. To measure it well, start with a clear goal, choose the right metrics, and agree on an attribution method before you launch. Key metrics include revenue, cost, and margin. Track direct responses (sales, signups) and assisted effects (site visits, email opens, brand awareness). A simple ROI formula helps: (Revenue - Cost) / Cost. Example: a campaign costs $20,000. With multi-touch attribution that attributes $70,000 of revenue, ROI = (70,000 - 20,000)/20,000 = 2.5, or 250%. If you count only last-touch revenue at $50,000, ROI = 1.5. ...