Chatbots and Voice Assistants in E-commerce
Chatbots and Voice Assistants in E-commerce Chatbots and voice assistants are changing how people shop online. They guide customers from search to checkout with quick, friendly answers. On websites, apps, or messaging apps, these tools respond instantly, 24/7. Shoppers save time, compare products, and get help without waiting on hold. For retailers, a well‑designed bot can handle routine questions, collect preferences, and surface relevant offers. The result is a smoother shopping experience and happier customers. ...