GovTech Innovations Transforming Public Services
GovTech Innovations Transforming Public Services Public services are changing as governments adopt new technology. Digital systems streamline routines, cut red tape, and help people interact with agencies more easily. This shift is not just about apps; it is about reliable platforms that people can trust across many departments. Key innovations include digital identities and secure data sharing, modern service delivery channels, and automation powered by smart workflows. A digital identity lets a person prove who they are online once, then access many services without repeating forms. Guardrails like consent and encryption protect privacy, while cross‑agency data sharing reduces duplicate checks and speeds approvals. ...