Software Documentation That Users Actually Read

Software Documentation That Users Actually Read Great software deserves great documentation. Yet many pages miss the mark, leaving readers frustrated or unsure what to do next. Treat documentation as a product: define who reads it, the task they want to complete, and what success looks like. Start by listing the top questions your users actually ask: How do I get started? What terminology should I know? Where can I go when something goes wrong? Clear goals help every page stay useful. ...

September 21, 2025 · 2 min · 424 words