GovTech: Technology for Public Service
GovTech: Technology for Public Service Public service technology helps government work better for people. GovTech is about more than new apps; it is about making processes simpler, keeping data safe, and earning trust. When services are designed with users in mind, residents can apply for permits, renew licenses, and get information without long waits or confusing forms. Public employees also save time and can focus on higher‑value tasks. Technology supports clear goals. Governments aim for efficiency, transparency, and inclusivity, while protecting security and privacy. Digital options can reduce paperwork, speed up decisions, and create open records that anyone can review. At the same time, strong governance is needed to manage data, define who can access it, and prevent abuse. ...