GovTech: Public Sector Digital Transformation
GovTech: Public Sector Digital Transformation Public services are the face of government for citizens. GovTech, or government technology, brings digital platforms, data sharing, and safer software to everyday tasks. When done well, digital transformation speeds services, reduces paperwork, and makes government easier to trust. A simple online form, a clear status update, or a responsive portal can save days of work for people and staff alike. Many challenges block progress. Legacy systems, strict procurement rules, and fragmented data can slow good ideas. Privacy and security concerns require careful design from the start. A practical path combines strong leadership, cross‑agency collaboration, and a gradual move to cloud services while keeping the public’s rights front and center. ...