NLP in Action: Chatbots, Sentiment, and Language Analytics
NLP in Action: Chatbots, Sentiment, and Language Analytics Natural language processing, or NLP, helps computers understand and respond to human language. In daily use it powers chatbots, processes large streams of text for mood, and uncovers trends in language data. This article highlights three practical areas—chatbots, sentiment, and language analytics—and shows simple ways teams can use them without heavy math or coding. How NLP powers chatbots Chatbots rely on natural language understanding to identify user intent, extract key details, and plan a good reply. A small memory of past messages keeps the conversation smooth and relevant. Real success comes from clear goals and safe fallbacks when the machine is unsure. ...