Marketing Automation: From Lead to Customer
Marketing Automation: From Lead to Customer Marketing automation helps teams move strangers toward customers with repeatable, data-driven messages. It uses software to send emails, score leads, and trigger actions based on behavior. The goal is to guide people through the buyer journey without manual work at every step while keeping the brand consistent. Start by mapping the journey and your personas. Define buyer personas: who buys, what problems they have, and which channels they use. Map stages: Awareness, Consideration, Purchase, Retention. Identify trigger moments: form submissions, site visits, email clicks, and time-based reminders. Implementation is practical and people-friendly. ...