GovTech Data Governance for Public Services Public services rely on data from many agencies. A clear data governance approach helps ensure accuracy, privacy, and reuse. When agencies share data for tasks like permits, social benefits, and emergency services, they must agree on purpose, quality, and security. A practical framework makes these choices visible to staff and citizens alike.
A solid data governance framework includes several core components:
Policy and standards that set the rules for collection, storage, and use Clear data owners and stewards who oversee each asset A data catalog with metadata, lineage, and quality indicators Data quality rules to catch errors and reduce inconsistencies Privacy controls, access rules, and transfer safeguards Interagency data sharing agreements and defined interfaces Regular auditing, risk management, and governance reviews Implementation starts with a simple, concrete plan. Start with a data inventory across ministries, then appoint data stewards who know the data details. Create a governance council to approve standards and resolve conflicts. Define metadata, create a light data catalog, and publish data sharing guidelines. Implement access controls and keep records of who uses what data. Run small pilots to test how data flows between agencies before expanding.
...