GovTech: Technology for Public Services

GovTech: Technology for Public Services GovTech describes how government agencies use modern technology to deliver public services. The goal is to be more accessible, reliable, and fair for all residents. When systems work well, citizens spend less time on forms and more time on what matters. What is GovTech? GovTech is not only new apps. It is a framework of services, data sharing, and user-centered design. It often starts with a clear problem, like long wait times or scattered records, and then uses digital tools to solve it while protecting privacy. ...

September 21, 2025 · 2 min · 326 words