GovTech Public Services in the Digital Era
GovTech Public Services in the Digital Era Governments are building GovTech ecosystems to deliver public services online. In the digital era, citizens expect fast, clear, and secure help from public agencies. Good GovTech work makes everyday tasks smoother and builds trust. Key ideas are interoperability, user-centered design, and responsible data use. When agencies share data through standards and APIs, services connect easily, reducing duplicate forms and delays. A simple, well-designed portal guides people with plain language and clear steps. ...