GovTech: Digital Services for Citizens
GovTech: Digital Services for Citizens Digital services let people complete tasks online, from renewing licenses to paying fines. When portals are clear, fast, and secure, citizens save time and agencies cut costs. This shift is happening worldwide, as governments bundle many services into one trusted online space. A good GovTech service follows simple rules: speak plainly, adapt to mobile screens, and work for people with different needs. It should support users with varying devices, languages, and accessibility needs. ...